DELIVERY POLICY
At Cooler Guyz Online, we are committed to providing fast, reliable, and frozen deliveries, ensuring your products arrive in perfect condition. Here’s everything you need to know about our delivery process:
Delivery Areas
We offer home deliveries in the following areas:
- Edenvale within 5km radius of shop (R50)
- Johannesburg & Surrounding areas (Price calculated at checkout)
For deliveries outside these regions, please contact us for more information or choose the local pick-up option at checkout.
Delivery Times
Our deliveries are available 6 days a week. Orders placed before 12 PM will be processed on the same day, and delivery will be subject to availability, same day or next day.
Frozen Delivery Guarantee
We use specialised vehicles and equipment to ensure that all frozen products are maintained at the correct temperature during transit. This guarantees that your order arrives perfectly frozen, just as it left our store.
Delivery Fees
Delivery fees are calculated based on your location and the size of your order.
Contact Us
For any delivery inquiries, changes to your delivery, or to enquire about areas outside of our usual delivery zones, please contact us.
At Cooler Guyz, we aim to provide the best delivery experience—fast, friendly, and frozen!